Our Partners and Friends

     Office Hours:

Mon  10am - 8pm

Tue   10am - 6pm

Wed  10am - 8pm

Thu   10am - 6pm

Fri     10am - 8pm    

Sat     3pm - 6pm 

Sun    2pm - 6pm

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Learn to Swim

General Policies

 

  • What to bring: Towel, Swim suit, flip flops, goggles, swim cap (if needed).

  • Please ensure that your children have goggles and swim caps with them when they walk into the pool deck before each class.

  • Bring your child 5-10 min earlier for a swim class

  • If you are late for a class, your child will only swim for the remainder of that class!

  • Remove all Band-Aids. We recommend using liquid band-aid. Please be considerate and use discretion with wounds that have not healed sufficiently.

  • Swimmers are not allowed to chew gum or have any type of hard candy during their swimming lesson.

  • Please do not bring a sick child to class. We ask, to avoid spreading the illness any further, that you wait until your child is better before bringing them to class. If your child has a fever or a contagious disease, please stay at home until the illness has subsided. If you are unsure, please consult your doctor for the proper course of action.

  • No parents are allowed on the deck during swim classes!!!

  • For the privacy of all members and swimmers, no pictures or videos are allowed to be taken of anyone in the pool.

  • Do not let your children enter the pool earlier than 3-5 min. until the class is scheduled to begin. This is for their safety, and for the safety of the other children in lessons.

  • No food or drink is permitted on the pool deck (exc. reusable water bottle).

  • No running, fighting, shouting or horseplay allowed while lessons are in progress.

  • Please make sure your child does not come to class with jewelry on.

  • Parents should wait when they picking up and dropping off the child in the designated area.

  • No shoes are allowed on the pool deck! Only crocks or flip flops.

  • Parents must take children to the bathroom (changing and restroom needs). Our instructors/coaches are not allowed to do it.

  • Locker Rooms: Female Locker Rooms are for Females ONLY! No little boys are allowed! And Male Locker Rooms are for Male only! No Little girls are allowed!

  • If instructor/coach is ill/away, we provide a substitute instructor/coach for the lesson. No credits/refund provided for a class with a substitute instructor/coach.

Class Cancellation Policy

  • Cancellation by Freedom Aquatics:

If the class is cancelled due to the weather or pool closure or holidays, instructor/coach illness, facility repairs,etc.our Special Make Up policy does apply. We will notify you about the cancellation as soon as possible via email or phone call.

 

  • Cancellation by a Member:

1)  If the class is cancelled by a member registered for a session (at a price of a package), due to some personal circumstances, illness, etc - make-ups will not be provided.

2) All clients participating in the “Pay as you Go” option are required to notify, by email (admin@freedomaquatics.com), their desire to cancel a scheduled class no less than 24 hours prior to the scheduled class.

Failure to cancel at least 24 hours prior will result in the client being charged a fee as follows:

Private Class: 100% of the cost of the class.

Group Class: 50% of the cost of the class.

3) Credit card on file  will be charged in the event that a client fails to cancel a scheduled class (as described above).